Customer feedback, model choices, and more control
Turn customer bug reports into fixes
Connect Slack, Intercom, Zendesk, or a feedback webhook. Veratex checks reports for actionable bugs, groups duplicates, and works on fixes. Choose human review or your repository's auto-merge settings.
Set up feedback sources →OpenAI models are now available, including GPT-6 Astra
You can now choose OpenAI alongside Anthropic for Veratex's agents. GPT-6 Astra is available on Pro and higher for coding, reviews, ideation, triage, and previews. Select it in your account model settings or override it for a repository or individual run where supported.
Choose an OpenAI model →Choose your models
Set account defaults for coding, ideation, triage, and previews. Repository and per-run choices can override your defaults; available models depend on your plan.
Review model settings →Keep a repository focused on bug fixes
The Bug fixes only setting limits automated work to verified defects and filters out feature work, including findings discovered during other tasks.
Review work scope →Review findings from ongoing work
Agents can capture useful findings while working on another task. These appear as proposals in Features for you to review before implementation.
Open Features →